Privacy policy
Last updated: November 7, 2026.
This policy explains what personal data Eudamic Labs processes, why, who we share it with, how long we keep it and how you can exercise your rights under Chilean personal data protection law (Law 19,628, as amended by Law 21,719).
Who is responsible
Eudamic Labs SpA, RUT 78.396.669-7, located at La Cisterna, Región Metropolitana. Privacy contact: contacto@eudamiclabs.com.
What data we process and why
Contact form
- Data
- Name, email, WhatsApp (optional), deadline, selected extras, and the page and campaign you came from.
- Purpose
- Responding to your request and preparing a quote.
- Legal basis
- Your request: pre-contractual steps taken at your request.
- Retention period
- 12 months if it does not become a project; otherwise, as a client.
Clients and their portal
- Data
- Contact and billing details, your account (email and encrypted password), the brief, uploaded files, messages, quotes, payments and draft decisions.
- Purpose
- To make, deliver and bill your presentation or website, and to communicate with you.
- Legal basis
- Performance of the contract and tax obligations.
- Retention period
- For as long as the service and the hosting of the presentation or website last, plus the periods required by tax law.
Emails we send you
- Data
- Who, why and when. We do not store the content.
- Purpose
- Knowing which ads reached you.
- Legal basis
- Performance of the contract or your request.
- Retention period
- 12 months.
First-party website analytics
- Data
- Daily counts of page views, referring sites or campaigns, device types and countries. No cookies, IP addresses or identifiers: they cannot identify you.
- Purpose
- Understanding how many people visit the pages and contact us.
- Legal basis
- Not personal data.
- Retention period
- 25 months.
Abuse prevention
- Data
- An encrypted fingerprint of your IP address that changes daily and cannot be used to recover the address. We do not store your IP.
- Purpose
- Limit repeated form submissions and analytics requests to reduce spam.
- Legal basis
- Legitimate interest in website security.
- Retention period
- For the rate-limit window (one to ten minutes); deleted by the following day at the latest.
Advertising cookies (Meta and Google)
- Data
- Cookies set by the Meta pixel and Google tag in your browser.
- Purpose
- Measure which ads work.
- Legal basis
- Your consent: they are only activated if you accept the notice. You can withdraw it under “Cookie preferences” at the bottom of each page.
- Retention period
- According to Meta and Google policies.
Reading published presentations
- Data
- If you receive one of our presentations: a random browser identifier, your country, visits, time spent in each section and what you try in it. Never your IP address.
- Purpose
- Provide our client with a reading report.
- Legal basis
- Your consent, requested on the PIN screen and revocable from the presentation.
- Retention period
- While the presentation is published.
We do not sell your data or use it for other purposes. Client data and files are used only for their project.
Who we share your data with
With providers that process them on our behalf, solely to provide their service:
- Supabase: Database, accounts and files (United States (Oregon)).
- Vercel: Website and portal hosting (United States and global network).
- Resend: Email delivery (United States).
- Cloudflare: Publishing PIN-protected presentations (Global network).
- Meta and Google: Advertising measurement, only with your consent (United States).
Several are outside Chile, so your data is transferred abroad, mainly to the United States. We choose providers that contractually commit to protecting it.
Your rights
You can request access to your data, correct it, delete it, object to its processing, receive it in a format you can take to another provider (portability) and restrict its processing. Write to us at contacto@eudamiclabs.com describing what you need; we will respond within the period required by law. If you are not satisfied, you can contact the Personal Data Protection Agency.
How we protect your data
Encrypted connections; password-protected portal access; database permissions so each client can only see their own data; private files with expiring links; and an administration activity log.
Language preference
We save your language preference in the eudamic-locale cookie for one year. It is used to display the website in Spanish or English.
Changes
If we change this policy, we will publish the new version and its date here.